Short Answer:
We scoop through light rain and chilly days as long as it's safe. When severe weather hits, we skip that visit and catch up on your next scheduled service. No refunds are given, because we still collect all the waste that builds up; it just happens a week later.
What happens in severe weather?
Rain is part of life in the Treasure Valley, and The Lawn Dogs do not let a drizzle slow us down. We keep scooping through light rain and cold days whenever it is safe for both our team and your yard.
When conditions get extreme, such as lightning, heavy storms, flooding, or snow accumulation, we skip that day's route and see you on your next scheduled visit. It is not about convenience; it is about safety and keeping your yard in good condition.
Why is there no rain check or refund?
This might surprise some people, but a rainy week does not mean there is less work the next time we visit. Dog poop does not wash away with the rain; it spreads, softens, and sinks. When we return, our team handles double duty, making sure everything from both weeks is cleaned up.
That is why there is no refund for skipped days. The work still gets done, just later. Our policy keeps pricing fair and consistent regardless of the weather.
If you ever want us to swing by sooner, we will do our best to fit in an extra cleanup for a small service fee.
How can I help on rainy days?
A little preparation goes a long way in keeping your service smooth:
- Keep gates unlocked and free from puddles or debris.
- Make sure your yard drains well or let us know if flooding is common.
- Do not wait for a sunny weekend; regular cleanups keep things under control.
It is a team effort, and clear access helps us keep every yard clean, fast, and safe.
Our Promise
Rain or shine, The Lawn Dogs stay on schedule whenever it is safe to do so. We are built for consistency, efficiency, and dependability, because poop does not take a day off and neither do we.
If rain keeps slowing down your own yard routine, it is time to let the pros handle it. Get a free quote today and see why Treasure Valley pet parents trust The Lawn Dogs to keep their yards clean year-round.