For Lawn Dogs Clients
Your Client Portal. Your Dogs, Your Yard, Your Account.
Manage your dog waste removal service online. Personalize your dogs, keep your details current, and see the proof from every visit.
- ✓ Update your details anytime
- ✓ Every gate photo, saved
- ✓ Requests that never get buried
THE SHORT ANSWER
What can I do in The Lawn Dogs client portal?
You can personalize each dog's profile with names, photos and notes, update your address and gate code, manage your payment cards, set how we contact you, see your invoices and balance, and see the gate photo from every completed visit. Changes to your service itself, like pausing, canceling, or changing dogs or add-ons, go in as a request that we action for you.
Do it yourself, anytime
Your account, under your hand
All of this updates the moment you change it. Nothing to ask for, nobody to wait on.
Your dogs, always current
Your pups are on your account from day one. Give them their names, their photos, and anything they love, so we know exactly who we are visiting.
Photos of the crew you are trusting us with
Upload a picture of each dog. The right crew member recognizes the right dog before the gate opens.
A heads up when today is not a good day
If a dog is not up for meeting someone new, say so. We plan the visit around them instead of surprising them.
Your address and gate code
Change either one yourself. Every visit after that gets it right.
Your payment cards
Add a card, update one, keep more than one on file, and choose which is the default.
How you hear from us
Text, email or phone. Set it to whatever you actually read.
Your invoices and balance
Invoices, payments, anything outstanding, and any credit sitting on your account.
Proof of every cleanup
Every completed visit, with the gate photo that came with it. You can see the yard was done and the gate was shut without being home.
Tell us, we handle it
Changing your service
Pausing, canceling, changing your add-ons, or changing the dogs on your account all go in as a request from the portal. That is on purpose, and it is better than a toggle.
It is official
A request in the portal is logged and sits at the top of our main screen every time we open the app. A text to the office or to Donovan can get buried. This cannot.
It is handled
A real person picks it up and takes care of it. You are not clicking a toggle and hoping the system understood you.
It stays clean
If the change affects your price, we send an updated quote and amend the billing to match. No surprises, and no messy corrections later.
It ladders onto the rest of how we handle money. Invoices are created on the 1st and processed on the 5th, pricing is published rather than quoted behind a phone call, and a change you request today shows up correctly on the invoice that follows.
The part we like most
Your dog gets mail on their birthday
Addressed to them. Not to you.
Put your dog's birthday in their profile and the app tells us a week before. We mail a card made out to your dog, so it lands in your mailbox with their name on it. We are starting to tuck in tennis balls, treats and the small things they actually like, picked from what you told us in their notes.
Which is the whole reason the profile is worth filling in. The reminder only fires because the birthday is in the system, and the right gift only happens because you wrote down what they love. Personalizing your dog's profile is not paperwork. It is how we get to know them well enough to surprise them.
Keep their profile current, and we will do the rest.
See what your neighbors are saying
★ 4.9 stars from 124 reviews on Google
★★★★★
I have been able to stop and restart service with them with ease and they show up and are extremely professional! The fact that they removed the dog waste and take it with them so that my trash cans don’t stink is a huge bonus to me as it can smell really bad in the summertime. Their customer service is outstanding and if you have any issues, at least in my experience, they are always available and extremely friendly and willing to help!
★★★★★
We’ve been using Lawn Dogs for a few months now and we are extremely happy with the service. It’s the small things with this business that have made me the happiest. Texts before technician arrives, texts from technician with a picture of my closed gate letting me know service was complete, treats left for my pups, and the kind communication with the owner.
★★★★★
The Lawn Dogs do a fantastic job cleaning up my yard. They notify me before they will be arriving to my house and send me a picture afterwards once they are done. My pup Patty is so excited to get her cookie each week also.
★★★★★
Love Donovan and his team! They’re thorough, timely and friendly. Communication is above and beyond and they treat you like family. 🥰
Straight from our Google profile.
Leave us a Google review →Everything about your service, in one place
Log in to personalize your dogs, update your details, or send us a request.
Client portal questions
What can I do in The Lawn Dogs client portal?
How do I log in to my client portal?
How do I pause or cancel my dog waste removal service?
How do I change my add-on services or the dogs on my account?
Do you really send my dog a birthday card?
Not on the route yet?
The portal comes with the service. Pick a plan and you will have your login before the first visit.