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📅 Last updated: April 2026

Frequently
Asked Questions

Everything you need to know about our dog waste removal service in Treasure Valley. Can't find your answer? Call or text 208-248-2098.

Since 2023

Serving Treasure Valley (as of 2026)

1 Day

Most new clients on route within

4.9 ⭐

200+ neighbors have reviewed us (as of 2026)

10

Cities served in Treasure Valley (as of 2026)

Quick Answer

What are the most common questions about dog waste removal in Treasure Valley?

The Lawn Dogs Dog Waste Removal serves 10 cities across Treasure Valley as of March 2026. Weekly service starts at $20 per week for one dog. No contracts, no cancellation fees, and a 4-week risk-free guarantee. Every visit includes waste hauled away in the truck, a gate photo, and a treat at your door. Call or text 208-248-2098 with any question not answered below.

Category 1 of 7

💰 Pricing & Plans

Quick answer

Weekly service starts at $20/week for one dog. Twice-weekly starts at $18.50/visit. Every-other-week starts at $28/visit. All pricing is based on a standard back yard. The Lawn Dogs serves all 10 Treasure Valley cities as of 2026 at the same rate.

Premium$18.50per visit · 2x/week · 1 dog
Standard$20per week · Weekly · 1 dog
Budget Friendly$28per visit · Every-other-week · 1 dog

Add-on pricing increases per additional dog. More than 5 dogs or an unusually large yard? Call or text 208-248-2098 for a custom quote. Every service includes waste hauled away, a gate photo, and a treat at your door for your dog.

Pricing based on a standard back yard. Larger properties may be quoted differently. Emmett service includes a travel premium.

See full pricing and plan details →
Quick answer

No contracts. No cancellation fees. Cancel or change your plan anytime with a simple text or call to 208-248-2098. The Lawn Dogs keeps clients because the service is good, not because the paperwork makes leaving hard. You can pause service for up to 90 days.

  • No contract to sign at signup
  • Cancel or change your plan anytime - no fees
  • Pause for up to 90 days - text or use your Client Portal
  • Going on vacation? Text us 24 hours ahead and we'll skip that visit

New clients are also backed by our 4-week risk-free money-back guarantee. Try us for a full month - if you're not happy, we'll refund you completely.

Read about our 4-week risk-free guarantee →
Quick answer

The Lawn Dogs referral program: refer a neighbor and they get 25% off their first month - and so do you when they sign up. Seasonal promotions are also announced on Facebook and Instagram at @yourlawndogs.

The best way to stay in the loop on current offers: follow us on Facebook or Instagram @yourlawndogs, or just ask when you sign up. We also occasionally run neighborhood-specific promos when we're expanding to a new route - another good reason to get on early.

What factors affect the cost of dog waste removal? →

Category 2 of 7

🐾 Service Details

Quick answer

Every Lawn Dogs visit includes a full back yard scoop (every corner, behind bushes, along fences), waste hauled away in our truck, a gate photo confirmation texted to you, and a treat at your door. You get a 30-minute heads-up text before we arrive.

  • Complete back yard scoop - every corner, behind bushes, along fences, in tall grass where visible
  • Waste hauled away - loaded in our truck, never left in your bin or on your property
  • Gate photo confirmation - we photograph your secured gate and text it to you when we're done
  • A treat at your door - a premium dog treat left at your door every single visit
  • 30-minute on-the-way text - so you always know we're coming
See complete service details →
Quick answer

The Lawn Dogs always hauls waste away in our truck. We never leave it in your trash bin. Most competitors bag and leave. We load it in our truck and dispose of it properly at approved facilities - so your bins stay odor-free and your yard is truly clear.

This is our single biggest operational differentiator. When you look at other services in Treasure Valley, most of them bag the waste and leave it in your bin. Your trash can then smells like dog waste for a week, attracts flies, and your garage or side yard takes the hit.

We load every bag into our truck and haul it to approved disposal facilities. It's more work and more cost on our end - but it's the right way to do it, and our clients notice the difference immediately.

Quick answer

The Lawn Dogs recommends weekly service for 2+ dogs or large breeds. Every-other-week works well for single-dog households. The average back yard with 2 medium dogs accumulates ~14 pounds of waste per week - weekly service prevents the dangerous buildup problem.

Weekly - most popular. Best for 2+ dogs, large breeds, yards where kids play, and summer months. This is what most of our clients choose.

Twice-Weekly (Premium) - best for 3+ dogs, very large breeds, or clients who want their yard consistently pristine. Minimal buildup between visits.

Every-Other-Week (Budget Friendly) - works well for single-dog households or smaller yards. Some clients supplement with their own scooping between visits.

Not sure? Start weekly. You can adjust your frequency anytime at no penalty - just text us.

Quick answer

No problem. The Lawn Dogs serves households with any size pack. For more than 5 dogs, call or text 208-248-2098 and we'll build a custom quote based on your dog count, yard size, and frequency. We've got you covered.

We've served clients with 6, 7, and 8+ dogs. The work scales up - the service quality doesn't change. Call or text 208-248-2098 and we'll put together a fair, transparent quote within 24 hours.

Quick answer

Nope - that's the whole point. The Lawn Dogs clients are almost never home during service. You provide gate access at signup, we handle everything, then send you a photo of your secured gate when we're done. Full confirmation, zero hassle.

You provide your gate access details when you sign up. Gate code, combination lock, or an unlocked gate that we re-latch on the way out - whatever works for you. After every visit we photograph the secured gate and text it to you. All team members are background-checked and arrive in branded uniforms.

Do I need to put my dog inside during service? →

Category 3 of 7

🚀 Getting Started

Quick answer

Fill out The Lawn Dogs 2-minute form at thelawndogs.com/services.html#form. Enter your address, dogs, frequency, and gate access info. We text you within 24 hours to confirm your start date. No sales calls, no pressure.

  • Fill out our form (~2 minutes) - address, dogs, frequency, gate access, and payment info
  • We confirm - text within 24 hours to lock in your start date
  • We show up - 30-minute heads-up text, full scoop, gate photo, treat at the door
Get started in 2 minutes →
Quick answer

The Lawn Dogs typically starts new service within 3-7 days of signup. If your neighborhood is already on our route, sometimes within a day or two. Spring is our busiest season - sign up early. Call or text 208-248-2098 for the fastest start.

Starting mid-month? Your first invoice is prorated to your actual start date - you only pay for visits that happen from that point forward. After that, billing runs monthly on the same date.

Quick answer

The Lawn Dogs is pre-paid monthly. Your card is charged at the start of each month and you receive an email receipt. We accept all major credit and debit cards. Set it once and never think about it again.

  • All major credit and debit cards accepted
  • Service is pre-paid - charged at the start of each month
  • Email receipt sent every billing cycle
  • First month prorated to your start date
  • Cash and checks not accepted
Billing policy

Payment is due on the 1st of each month and becomes late on the 3rd. A $10 late fee applies to past-due accounts. Declined cards result in immediate pause of service until resolved.

Category 4 of 7

📍 Service Area

Quick answer

The Lawn Dogs Dog Waste Removal serves 9 core Treasure Valley cities at standard pricing: Meridian, Boise, Garden City, Eagle, Kuna, Star, Nampa, Caldwell, and Middleton. Emmett is served with a small travel premium. Mountain Home coming soon.

  • Meridian - our home base, densest route coverage
  • Boise, Garden City, Eagle, Nampa, Caldwell, Kuna, Star, Middleton - all fully served at standard pricing
  • Emmett - available with a 20% travel premium

Not sure if we cover your exact address? Text it to 208-248-2098 and we'll confirm fast.

See our full service area map →
Quick answer

Standard pricing applies to all 10 Treasure Valley cities as of 2026. Emmett adds a 20% travel premium due to the additional drive from our Meridian base. No other location-based fees. No hidden charges. All pricing is transparent upfront.

The Emmett premium is modest and honest - we need it to run a sustainable route that far from our base. You get the exact same service: waste hauled away, gate photo, treat at the door, professional team.

Category 5 of 7

🏠 Our Company

Quick answer

The Lawn Dogs Dog Waste Removal was founded in early 2023 in Meridian, Idaho. In September 2025 we acquired Underdog Poop Scoop, making us Treasure Valley's largest pet waste removal service. We've now served nearly 1,000 homes with .

  • 2023 - Founded in Meridian, Idaho
  • September 2025 - Acquired Underdog Poop Scoop, Treasure Valley's #2 service
  • Today - 10 cities served, 200+ five-star reviews from your neighbors (as of 2026)
Read our full story →
Quick answer

Yes. The Lawn Dogs Dog Waste Removal carries full general liability insurance, commercial auto insurance, and workers compensation. We're properly licensed in Idaho, compliant with all waste disposal regulations, and every team member passes a background check before accessing any customer property.

Many pet waste services in Treasure Valley operate without insurance. If something happens on your property, you could be left holding the bag. We run a legitimate, professional operation - because that's what you deserve when you invite someone through your gate.

Category 6 of 7

📋 Policies & Access

Quick answer

The Lawn Dogs commits to your scheduled service day, not a specific time of day. Arrival windows shift week to week because our routing software optimizes each day's route for efficiency using Google Maps. You'll always get a reminder the night before your visit, and a 60-to-30-minute heads-up text before our team arrives.

Every client picks the frequency that fits their yard. Weekly, every other week, twice-weekly, or a once-a-month reset. From there, we assign the service day that fits that frequency into the route for your area. The day stays consistent. The exact time does not. One Tuesday your yard might be an early-morning stop. The next Tuesday it might be late afternoon. The route flexes so every dog parent gets the frequency they signed up for, on the day we committed to.

If you have a specific access concern, like a dog that needs to be inside at a certain hour or a gate that needs to be unlocked at a specific time, text us at 208-248-2098 and we'll work with you whenever we can. We can't guarantee a time, but we can often accommodate a specific need with advance notice.

Why we operate this way

Our route is a mix of weekly, every-other-week, twice-weekly, and monthly clients. The exact lineup of yards on any given route day changes week to week. We build the most efficient route possible for the team and the truck, which keeps service dependable and pricing fair for every client on the route.

Quick answer

Service is pre-paid monthly. If we arrive and can't get in due to a locked, blocked, or frozen gate, that visit counts as rendered - we showed up on schedule. No refund is issued. A $5 return trip fee applies if you need us to come back. Easiest fix: add your gate code to your account.

Why we charge for locked-gate visits

We drove to your home on schedule. The inability to access isn't something we can control. Pre-paid service means the visit is counted as rendered. We're always willing to work with you - the easiest long-term solution is sharing your gate code in your Client Portal so we never have this problem.

  • Add your gate code or lock combination in your Client Portal
  • If your gate uses a keyed lock, you can leave it unlatched on service days
  • If a lockout happens, contact us - a $5 return trip fee applies to come back
Full post: What if my gate is locked? →
Quick answer

The Lawn Dogs happily works around friendly dogs. We cannot work around aggressive animals. If we have to leave due to an aggressive dog, that visit is charged as rendered. Clients are responsible for providing accurate information about their dog's temperament and keeping vaccination records current.

Most of our clients' dogs are friendly and curious, and we love getting to say hi. For dogs that are protective or territorial, please put them inside or in a separate area before your service window. This protects both your dog and our team.

Important safety policy

If a team member is bitten, we leave immediately for medical attention. The visit is charged as rendered and the yard is left as-is. All medical costs are the client's responsibility. We may contact Animal Control depending on the situation. Please be honest about your dog's temperament at signup - it keeps everyone safe.

Do I need to put my dog inside during service? →
Quick answer

Standard service covers your back yard. Add-ons include deck/patio/sidewalk cleaning (+$5/visit), rock or pebble areas (+$5/visit), a return trip request (+$5), and a waiting fee (+$5/visit). A $10 late payment fee applies to accounts past due after the 3rd of the month. No hidden charges - all fees are disclosed upfront.

SituationFee
Cleaning decks, patios, or sidewalks+$5/visit
Cleaning rock or pebble areas+$5/visit
Return trip request (locked gate, missed window)+$5/trip
Waiting fee (if we're made to wait to begin)+$5/visit
Late payment (past due after the 3rd)+$10/month
Excessive waste on restart (30+ days since last clean)Initial clean rate

Your standard monthly rate covers your back yard. Everything else is quoted or disclosed before you're charged. Questions about your account? Text or call 208-248-2098.

See full pricing and plan details →
Quick answer

The Lawn Dogs does not service on Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Day, and New Year's Day. If your service day falls on one of these, we skip that week and resume your next scheduled date. No refund is issued - we pick up the accumulated waste on the next visit.

  • Memorial Day
  • 4th of July (Independence Day)
  • Labor Day
  • Thanksgiving Day
  • Christmas Day - operations also shut down through New Year's Day
  • New Year's Day

When a holiday causes a skip, no refund is issued - your monthly rate stays the same. On your next scheduled visit we clean everything that accumulated, including from the skipped week. Your yard is fully caught up every time.

Quick answer

Yes - you can pause The Lawn Dogs service for up to 90 days anytime. Text 208-248-2098 or use your Client Portal. Pauses longer than 90 days result in removal from the schedule. Re-enrollment is easy - just reach back out and we'll get you back on the route.

  • Pause anytime - no fees or penalties
  • Maximum pause: 90 days
  • Pauses over 90 days = removed from schedule (no penalty, re-enroll anytime)
  • Going on vacation? Just text us - we'll skip that visit, no charge
Full post: Can I pause or skip service? →
Quick answer

We always do our best to find everything. Tall grass, heavy leaf cover, and debris make waste genuinely hard to spot - some may be missed. The Lawn Dogs will get anything missed on the next scheduled visit once the yard is clear. If it's excessive, email us at scoop@thelawndogs.com right away.

We get it - life happens and yards aren't always perfectly groomed. We're not here to judge, we're here to help. But waste that's buried under 4 inches of leaves or hidden in 8-inch grass is genuinely invisible to us. The more you can keep the lawn trimmed, the better we can serve you.

If you notice we missed more than usual, email scoop@thelawndogs.com as soon as possible - ideally the same day. We'll work with you to make it right.

Category 7 of 7

🌨️ Weather & Seasonal

Quick answer

Yes. The Lawn Dogs services year-round including winter and snow. We scoop through cold temperatures and light snow. We only pause service for severe weather that's unsafe for our team or could damage your lawn. Winter is actually our busiest season - everyone discovers what's been hiding under the snow.

Idaho winters are real, and we're built for them. Here's how we handle the cold season:

  • We scoop through cold temperatures, frost, and light to moderate snow
  • We pause during heavy snow accumulation, extreme temperatures, high winds, or flooding
  • Weather skips are caught up on the next scheduled visit - we collect everything from both weeks
  • No refunds are issued for weather skips (your monthly rate stays the same)
Full post: Do you pick up dog poop in the winter? →
Quick answer

Yes. The Lawn Dogs has a no-rain-check policy. We scoop through light and moderate rain - the job doesn't stop because it's cloudy. We only skip during severe weather that's unsafe for our team. If the yard is excessively muddy, we may hold off to avoid tearing up your lawn.

Rain is just part of the job in the Pacific Northwest and high desert. A little drizzle doesn't slow us down. The only exceptions are severe thunderstorms with lightning, extreme winds, or conditions that would leave your yard more damaged than clean.

Full post: Our no-rain-check policy →
Quick answer

When The Lawn Dogs skips a visit due to severe weather, we resume on your next scheduled date and collect everything - including what accumulated the week we missed. No refund is issued. Your monthly rate stays flat. We need to do the same amount of work on the makeup visit anyway.

Why there's no refund for weather skips

When we skip a week due to weather, we still collect everything on your next visit - that's two weeks of waste in one stop. The workload is the same, just consolidated. Your monthly rate reflects the full service including these catch-up visits.

If you need the area cleaned before your next scheduled visit - maybe you have guests coming or a kid's birthday party - call or text us at 208-248-2098. We'll do our best to fit you in. We can't always guarantee it, but we always try.

We're here to help

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